1. Introduction
LSE Developments ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in line with UK GDPR and the Data Protection Act 2018.
As a property development company specialising in transforming agricultural, industrial, and commercial properties into residential homes, we understand the importance of maintaining confidentiality and protecting your personal data throughout our business relationship.
2. Information We Collect
We may collect the following types of personal information:
- Name, address, and contact details (phone, email)
- Property details and location information
- Financial information relevant to development projects
- Communication logs (emails, meeting notes, call history)
- Website usage data (cookies, analytics, IP addresses)
- Professional background and investment experience (where relevant)
- Legal and planning documentation
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide property development and consultancy services
- To assess development feasibility and planning applications
- To communicate with you about projects and services
- To comply with legal, regulatory, and planning obligations
- To process payments and manage financial transactions
- To improve our services and website performance
- To conduct market research and business development
- To maintain client records and project documentation
4. Lawful Basis for Processing
We process your data under the following lawful bases:
- Contract: To fulfil our property development services and contractual obligations
- Legal obligation: To comply with planning regulations, building standards, and financial reporting requirements
- Legitimate interest: To improve our services, conduct business development, and ensure project success
- Consent: For marketing communications and optional services (where applicable)
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Our staff, contractors, and subcontractors involved in your project
- Professional partners (architects, planners, solicitors, surveyors)
- Local planning authorities and regulatory bodies
- Financial institutions and payment processors
- Insurance providers and risk assessors
- Legal authorities if required by law or court order
All third parties are required to maintain appropriate security measures and use your data only for the specified purposes.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, and regulatory requirements.
- Project records: 12 years (in line with construction industry standards)
- Financial records: 6 years (for tax and accounting purposes)
- Planning documentation: As required by local authority regulations
- Marketing data: Until consent is withdrawn or 2 years of inactivity
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise these rights, please contact us using the details provided below.
8. Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes:
- Secure data storage and transmission protocols
- Regular security assessments and updates
- Staff training on data protection requirements
- Access controls and authentication procedures
- Regular data backups and recovery procedures
9. Cookies and Website Tracking
Our website uses cookies to enhance user experience and gather analytics. We use:
- Essential cookies: Required for website functionality
- Analytics cookies: To understand how visitors use our site
- Marketing cookies: To deliver relevant content and advertisements
You can manage cookie preferences via your browser settings or our cookie consent banner.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@lsedevelopments.com
LSE Service Area: London & South East England
Business Hours: Monday - Friday: 9:00 AM - 6:00 PM
This Privacy Policy may be updated from time to time. We will notify you of any material changes via email or through our website.